Shipping policy

Shipping

1. Shipping Methods & Carriers

All RYNSE orders are shipped through a network of trusted logistics partners. Final delivery is handled by your local postal service or an equivalent courier, such as USPS or Canada Post, depending on your destination.

2. Shipping Costs

Shipping fees are calculated automatically at checkout based on your delivery location, package weight, and any active promotions.

Any applicable import duties, customs fees, or taxes are the responsibility of the recipient and may be assessed by local customs authorities.

3. Order Processing Time

Orders are typically processed within 2–3 business days, Monday through Friday, excluding holidays.

Each order is carefully checked and securely packaged before shipment.

4. Order Cut-Off Time

Orders placed before 12:00 p.m. Eastern Time will enter the processing queue on the same business day.

Orders placed after the cut-off time will begin processing on the following business day.

5. Delivery Timeframes

Average delivery time after shipment is approximately 10–14 calendar days.

Delivery to remote locations or orders placed during periods of high demand may take several additional days.

Once your order has been shipped, you will receive a tracking link by email. Please allow up to 48 hours for tracking information to update.

6. Shipping Restrictions

RYNSE currently ships within the United States and internationally.

We are unable to ship to P.O. boxes, APO/FPO addresses, or locations where our products are restricted.

Certain oversized or regulated products may require special handling. If your order is affected, our team will contact you directly.

7. Shipping Delays

Weather conditions, customs inspections, carrier delays, or other circumstances outside our control may occasionally affect delivery times.

If your tracking information has not shown any movement for 7 consecutive days, please contact us at INFO@RYNSE.COM with your order number so we can investigate the shipment and keep you updated.

8. Lost or Damaged Packages

If your package arrives damaged or has not been delivered within 30 days of shipment, please contact INFO@RYNSE.COM within 7 days.

Please include:

Your order number
Clear photos of any damage, if applicable
A brief description of the issue

Our team will review the situation and assist you with the next steps.

9. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

RYNSE cannot be held responsible for orders that are delayed, lost, or delivered incorrectly due to inaccurate or incomplete address information provided by the customer.